Welcome To Apollotek International

Apollotek would like to provide for customers the opportunity to maintain their Apollotek product working to its full capacity. Via this section, Apollotek would like to point out some pointers on how to troubleshoot any minor inconveniences you might experience.

The following is a quick troubleshooting guide on the Reverse Osmosis. Please contact Apollotek ’s service department to understand how to proceed should any inconvenience arise.

If you face any inconveniences please contact our service department immediately.

WHAT TO CHECK

HOW TO CORRECT

Tank Improperly Pressurized

Set Tank Pressure at 5-7 psi When Empty

Water Supply Turned Off

Turn On

Low Water Pressure (40 psi min.)

Call Dealer For Assistance

Pre-Filter Clogged

Replace

Module Damaged or Clogged

Replace

Product Line Crimped

Remove Crimp

Post-Filter Clogged

Replace

Ball Valve Closed on Storage Tank

Move Valve to Up Position

Check Valve/Restrictor Valve Clogged

Replace


WHAT TO CHECK

HOW TO CORRECT

Post-Filter Clogged

Replace

Low Air In Holding Tank

Raise Pressure to 5-7 psi When Empty

Pre-Filter Clogged

Replace

Low Water Pressure (40 psi min.)

Call Dealer For Assistance

Check Valve/Restrictor Valve Clogged

Replace


WHAT TO CHECK

HOW TO CORRECT

Threaded End Cap Leak

Lube O-Ring and Tighten

Compression Fitting Leak

Tighten, Apply Teflon Tape, or Replace

Leak At Screw Cap

Replace O-Ring if Damaged


WHAT TO CHECK

HOW TO CORRECT

Leak at Compression Fitting

Tighten, Apply Teflon Tape, or Replace

Leak at Post-Filter Seam

Replace


WHAT TO CHECK

HOW TO CORRECT

Fitting Leak

Tighten or Replace

Leak at Base or Brass Barbs

Replace Faucet

Faucet Drips

Install Faucet Repair Kit

Overflow at Air Gap

Shorten 3/8" Line From Faucet to Drain Connection

 

Clean 3/8" Line From Faucet to Drain Connection


WHAT TO CHECK

HOW TO CORRECT

Defective Membrane

Replace

Restriction in Waste Flow

Clear

Carbon Post-Filter

Replace

Growth in Tank

Sanitize

Low Water Pressure (40 psi min)

Call Dealer for Assistance

Check Valve/Restrictor Valve Clogged

Replace

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